Consulting Services
Reduce operating costs, improve business processes and revenue growth with PBBI consulting services.
Enhance your organization’s daily operations with location intelligence, data integration and mailstream solutions from Pitney Bowes Business Insight Services. Our understanding of software technology, customer communications management and key industry applications pays dividends for organizations seeking to reduce operating costs, improve business processes or make improvements in mission-critical areas such as customer retention, service delivery and revenue growth.
Pitney Bowes Business Insight (PBBI) Services team offers a wide array of services – including business analysis, systems design and development, professional consulting, predictive analytics, and training – to help governments and businesses make more insightful, location intelligent decisions. Our services cover implementation of business improvements, from the deployment of new software, hardware or process changes, through customer training or specific process in-sourcing or outsourcing.
PBBI Services offers specialization in these core areas:
- Data integration and governance for a single customer views
- Customer data quality and enrichment solutions
- Global address cleansing, verification and standardization
- Document creation and content management
- Distributed output management for multi-channel communications
- Electronic document management, archiving and retrieval
- Online account management and web self-service
- Mailing efficiency and postal compliance applications
Learn more about Pitney Bowes Business Insight Services, or contact us today to discuss your needs.
System Integration and Development
Pitney Bowes Business Insight Services can help you mitigate and manage risk in every aspect of Customer Communication Management (CCM), including the definition, measurement, and analysis of specific opportunities for improvement. Our services cover implementation, deployment of new software, hardware or process changes, and the control of key business processes through customer training or specific process in-sourcing or outsourcing.
Software Expertise
Pitney Bowes Business Insight brings design and implementation expertise to solutions on a wide spectrum of architectures including desktop internet-enabled, internet, intranet and distributed services-based solutions, as well as solutions using rich clients and business intelligence platforms. Also available are database modeling and design support with RDBMS systems such as Oracle®, Informix®, DB2®and SQL®Server, coupled with extensive industry experience with standard development environments like Java, C++, C#, Visual Basic and JavaScript.
Predictive Analytics and Modeling
Transform your business as you find new ways to examine and utilize location-based data. We believe that the most effective business strategies depend upon a comprehensive understanding of your business and markets. Our proprietary predictive analytic techniques solve a wide variety of business problems and help you answer the tough questions: Who are my customers?, What will they buy?, Where should I place my stores or facilities?, How will competition affect my market? PBBI has the answers.
Assessments and Analysis
Our analysis projects start with a comprehensive assessment (2 to 8 weeks) that defines business objectives, infrastructure, processes, and recommendations. We then engage with our clients to implement these objectives in a multi-disciplinary effort that can last from a few months to years.
Technology Transfer and Information
Through training and project collaboration your functional teams can become as involved in the development process and as knowledgeable about your solution as suits your organization’s strategic goals and objectives. This allows for either the in-house management of your organization’s business solutions or the external coordination of your projects.
Data Services
PBBI Services offerings also include tools, software and services to help your organization manage and leverage the power of proprietary or externally acquired data. These tools and services include address standardization, geocoding, data cleansing, spatial extract, transform and load (ETL), and association of demographic and psychographic characteristics to customer records.
Hosted Online Services
Garner the benefits of PBBI solutions with minimal investments in IT – with a suite of hosted services. These services are typically accessed via the Internet, providing organizations with the benefits of location intelligence and mailstream solutions, without the need for significant internal resources or capital investment.
Software and Technical Support
PBBI offers its clients exceptional technical support, reducing the expertise and resources required in-house. The Global Services support team provides technical assistance to registered users of Pitney Bowes Business Insight Software, as well as problem-solving expertise in order to ensure that your organization is able to truly leverage the power of location intelligence for better business decisions.
International Training and Education Services
You are invited to join any of our training courses, public or private, offered throughout North America, Europe and Asia Pacific. Classes are taught by our own product experts.