Insurance
Leading Technology Solutions for Insurance Companies
It’s a rough-and-tumble world. Competition is fierce. Risk lurks everywhere. And costs continue to rise unabated.
Today’s leading insurance carriers are turning to Pitney Bowes Software to help them connect with customers and gain an advantage over competition. Our location intelligent and customer communication management solutions provide new insights into the marketplace and improve strategic decision-making capabilities. We help insurers minimize risk while improving the overall customer experience.
Use customer communication management to improve the customer experience across the enterprise
- Coordinate efforts across agents, web, and call center environments
- Deliver cost-effective, real-time interactive communications
- Standardize content and branding for personalized communications
- Maintain compliance with SOX, HIPAA and other regulations
Increase customer satisfaction and loyalty
- Deliver customized messages via email, SMS, online insurance and trans-promotional documents
- Improve customer service, satisfaction and compliance to increase retention
- Better manage documents, data, email and images
- Streamline workflow to improve the quality of your customer outreach
Use location intelligence to make better decisions:
Assess portfolio risk aggregation and exposure
- View policy addresses in proximity to risk factors
- Analyze and visualize total financial exposure to events
- Manage reinsurance treaties and geographic risk
Improve claims processing and customer service
- Analyze prospective claims in areas threatened by disasters
- Plan claims service resources based on projected need
- Deploy web services to find nearest agent or routing
Create more accurate rating territories
- Set competitive pricing with detailed risk segmentation
- Ensure policy premiums accurately reflect true risk
Automate tax jurisdiction determination
- Manage ever-changing district boundaries for accurate premium assignment
- Eliminate complicated manual and ZIP code based systems
- Ensure compliance, eliminate fines, and minimize audit risk
Invest in PB Software technologies to grow your business:
Improve your bottom line
- Optimize costs through process automation and improvement
- Drive business efficiency with straight-thru-processing
- Gain a 360-degree customer view to understand and strengthen relationships
- Develop more innovative product and service offerings
Are You Benefiting from the New Postal Regulations?
Insurance companies, under increasing pressure to meet new regulations while cutting costs, can benefit from unrealized cost savings and operational efficiency improvements by implementing the new Intelligent Mail® Barcode.
The Intelligent Mail® Barcode enables insurers to take advantage of new postal discounts, meet new compliance regulations and improve the creation and distribution process of mailed pieces. Just as importantly, it provides the ability to track and monitor mail delivery across the country.
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