Public Utilities
Lower operating costs and improve customer satisfaction
Improve billing statement readability and presentation. Offer online access to statements and payments. Improve customer service through call reduction. Increase address accuracy through validation and correction. Meet compliance regulations. Reduce operational costs through greater efficiency. Mitigate risk by streamlining business operations.
Public Utilities Solutions: Accountability, Efficiency, Accessibility
Pitney Bowes Software brings together the leading location intelligence, customer communication and data management solutions. Desktop and enterprise applications, developer tools and data products deliver enhanced capabilities to every member of the public utilities team.
Improve efficiencies with Pitney Bowes Software
Customer Communication Management
- Reduce call times and improve customer satisfaction
- Generate clear, coherent and customized bills
- Create personalized, multi-channel communications
- Provide customer service with real-time access to customer correspondence
Learn more about Customer Communication Management
Location Intelligence
- Enable accurate assignment of ever-changing tax jurisdictions
- Optimize service and outage response
- Perform real-time geocoding
- Track geographic trends
Learn more about Location Intelligence
Mailing Efficiency
- Maximize allowable postal discounts to reduce costs of large volume mailings
- Cleanse and verify mailing address for increased efficiency
Learn more about Mailing Efficiency
Data Quality and Integration
- Aggregate, cleanse, integrate, access and deliver data
- Ensure the accuracy of customer outreach and billing information
- Create an integrated, singular view of the customer
Learn more about Data Quality and Integration
For more information on how to reap the benefits of an integrated billing solution, contact us today.