Financial Services
Cost-effective Strategies To Do More with Less
Banks and financial institutions are under growing pressure to increase profitability, capture new market share and retain customers all while reducing operational expenses. Balancing these demands, especially during tough economic conditions, requires the right partner with solutions that are cost-effective to implement while complying with regulatory requirements.
Pitney Bowes Business Insight has served as a trusted advisor to some of the world's largest financial services companies to:
- Meet regulatory requirements while keeping down costs
- Optimize branch network distribution strategies to capitalize on real market potential
- Gain a 360° view of their customers to reduce risks and understand growth opportunities
- Leverage and control customer communications to create more meaningful and profitable customer interactions
| Challenge | Solution | PBBI Products Used |
|---|---|---|
| Meet growing regulatory requirements while keeping costs down | Implement solutions that meet multiple regulations while providing operational cost reduction benefiting a variety of departments. | Mail360™ |
| Determine the optimal branch distribution network; Establish achievable branch sales goals | Utilize predictive analytics to optimize the branch network strategy and maximize performance goals |
WinSITE™ Perform™ |
| Understand who your customers are and reduce excess costs | Get a complete customer profile by analyzing and merging records to understand customer needs and reduce excess/duplication costs | Data Flow™ |
| Reduce operational costs of printing and mailing customer communications while improving the customer experience | Aggregate several messages into a combined customer communication; deliver messages based on customers preference | DOC1® |
Meeting Postal Regulations: Are You Ready?
Financial institutions, under increasing pressure to meet new regulations while cutting costs can benefit from unrealized cost savings and operational benefits by implementing Full Service Intelligent Mail Barcode®.
Intelligent Mail Barcode® may be the best way for transactional mailers like banks and financial institutions to take advantage of new postal discounts, meet new compliance regulations and improve the creation and distribution process of mailed pieces. Pitney Bowes Business Insight Solutions can help you implement new automation technologies designed to reduce costs across your company.
- Read more about Intelligent Mail Barcode®
- Read more about Mail360™
- Get an Intelligent Mail Barcode® Assessment for your organization
Predictive Analytics for Maximum Performance
Predictive analytics lets you assess both market and customer potential through predictive modeling. Quickly analyze data to make predictions about market and customer behaviors so you can decide:
- Optimize branch distribution network
- Maximize branch performance goals
- Effectively up-sell or cross-sell products
Pitney Bowes Business Insight WinSITE and Perform models allow you to go further with your data including giving you a predictive measurement by which to determine whether to open, relocate or consolidate branch locations to maximize revenue, and gain market share in areas of highest probability of success.
- Read the Key Bank case study
- Read more about WinSITE
- Read more about Perform
- Download the Predictive Analytics for Financial Services Brochure
Who Are Your Customers?
BECU, formerly known as Boeing Employees’ Credit Union, can answer that question. BECU chose Pitney Bowes Business Insight’s Data Flow™ to create a data warehouse and gain a 360° view of each credit union member to leverage for product and service offerings, while also using the insight for future planning and decisions.
Cost-effective, Personalized Communications
Experian, a leader in credit reporting and direct marketing, maintains credit information on over 200 million consumers and 14 million businesses, as well as demographic data on most U.S. households. They depend on Pitney Bowes Business Insight DOC1® composition software to create a streamlined document production line to deliver personalized business communications, enhancing the customer experience while saving time and money throughout the process.
With more than 20 years of providing solutions for the financial services industry, Pitney Bowes Business Insight has the experience to help your business grow…insightfully.
