Customer Record Validation
Customer data exists throughout your enterprise – in customer databases, call centers, Web sites, and marketing systems. Organizations must ensure data accuracy to communicate effectively with customers, develop an accurate single customer view and leverage customer-facing technology investments. Accurate information enables organizations to deliver goods and services, personalize customer communications, and identify and eliminate related or duplicate records from enterprise data. Effective data validation solutions help organizations get more of of their data.
Pitney Bowes Business Insight offers the industry’s leading solutions for customer data validation, including data matching, normalization, address validation, and data quality. Our products are built on a scalable, service oriented architecture that delivers best-of-breed functionality:
- Powerful records validation without the need for IT support
- Normalized customer data structure for global names and addresses
- Support for data quality services via local or hosted mode
- Centralized configuration and administration
- Batch and real-time processing capabilities
- Consistent reporting and messaging for all data quality services
- Flexible input/output structures
Learn more about Pitney Bowes Business Insight solutions for customer record validation, including the Spectrum™ Technology Platform, and Data Quality & Enrichment products, or contact us today to discuss your needs.
Manage customer information in real-time with a powerful orchestration environment
Capitalize on a more accurate view of your customers – and integrate that intelligence into your business operations. Add location data and other insights – to improve targeting, streamline operations and generate more effective communications – while increasing customer loyalty, reducing costs and increasing efficiencies. The Spectrum Technology Platform from PBBI offers unmatched flexibility to meet current needs and future requirements.
Learn more about the Spectrum Technology Platform.
Consolidate data records to improve communications
Marketing and business processes rely on accurate data. Equally important is the ability to identify and understand the relationships between records. Recognizing customers, products, duplicates and households across data sources is critical for success. The Advanced Matching Module, part of our Spectrum Technology Platform, offers unrivaled matching capabilities to consolidate records, eliminate redundant activities and improve communications with customers around the world.
Learn more about the Advanced Matching Module.
Generate accurate postal addresses for 230 countries world wide
Your business depends on the timely distribution of mail, and that requires an accurate, properly formatted customer address. However, with ever-changing postal codes and distinct layouts required for every country, address errors are not uncommon. Whether you’re targeting customers locally or globally, opportunities can be lost if your customer address data is inaccurate. Now there’s a solution: the Universal Addressing and Address Now modules for the Spectrum Technology Platform.
Learn more about the Universal Addressing and Address Now modules.
Close the loop on enterprise address management
Automate the cumbersome, manual process of correcting customer addresses. Aura™ software is designed to help companies ensure that address changes are handled through a consistent and documented process that maintains the most current contact information while complying with industry standards and regulations.
Learn more about Aura.