Web Self-Service & e-Billing
Give your customers flexible new options for account management and billing.
Today's customers want to control how they receive information, with more people choosing to go paperless. They expect online access to their accounts, the ability to view bills, make payments and update their personal information electronically. Mobile payments offer consumers a convenient alternative payment option delivered via email, SMS-based communications and the Web. This offers huge potential savings for companies that can provide electronic bill presentment and payment (EBPP) and account management products.
With web self-service and intelligent e-billing products from Pitney Bowes Software, consumers and businesses can efficiently self-service all aspects of their accounts. As a leader in emerging communications solutions, Pitney Bowes Software offers unmatched support for processing, managing and archiving email, SMS and web-based communications.
Explore web self-service and e-billing solutions from PB Software:
EngageOne Liaison
EngageOne Liaison can help companies use data they already have to increase customer adoption, better understand trends, and utilize intelligence to target offers, improve service, reduce costs and drive increased revenue. In a single online solution, EngageOne Liaison delivers EBPP, self-service, billing intelligence, mobile and customer-care solutions.
Learn more about EngageOne Liaison
e-Messaging
e-Messaging helps organizations easily maintain brand voice and messaging consistency across channels, while personalizing automated email and text communications. With this easily managed solution, companies can vastly improve call center response to email and/or text communications, while sending customers any communication they currently receive on paper via email or text message without the need for any redesign of content.
Learn more about e-Messaging
Vault
This high speed, high volume, high performing document and data respository provides immediate access to virtually all customer communications. It provides real-time indexing, compression, storage and direct data-retrieval, and integrates quickly and directly into your call center, partner networks or customer web site.
Learn more about Vault