Move Verification for Improving Customer Communication
Automate move updates for USPS® compliance and to improve customer communications
Over 40 million people move in the United States every year. Every move is a potential lost opportunity, so identifying address changes quickly is vital to your business. Furthermore, the United States Postal Service® (USPS®) now requires most mailers to perform Move Update® processing to maintain eligibility for postal discounts. The USPS® is also enhancing their ability to monitor and enforce Move Update® compliance.
Previously, there was little you could do about the bad address problem, except work through an expensive and time-consuming manual updating process. One-off postal services helped correct individual envelopes, but did little to solve underlying data quality problems.
Now, Pitney Bowes Business Insight offers a smarter plan: Enterprise Address Management solutions that make it easy for organizations to manage address quality once and for all. This automated, closed-loop approach connects address owners with customers, postal records and real-time data, so you can cleanse, validate, verify and update addresses at the source.
Integrated software applications, such as VeriMoveTM and AuraTM, make it easy to manage address changes to improve customer communications.
VeriMove™ lets you automate Move Update® processing. It interfaces with the USPS® NCOALink® National Change of Address data to identify the new addresses of recent moves, to help you comply with Move Update® regulations. VeriMove Access OnDemand offers the same functionality in an affordable, easy to use hosted service.
Aura™ automates customer data update, picking up where CASS and Move Update products leave off. Aura reads and interprets address changes. Undeliverable addresses, change of address, or incomplete addresses are flagged and sent to the owner of the customer data, to take action without missing an opportunity.
Move verification solutions from PBBI can help:
- Engage address owners and customers through rules-based automation and automatic updates
- Preserve postage discounts by meeting new USPS® requirements – to stay in communication with their customers and save money.
- Reduce postage, processing and return charges of Undeliverable As Addressed (UAA) mail.
- Ensure industry regulatory compliance with recommended courses of action for US Postal Service regulations, HIPAA and SEC requirements.
- Keep address owners informed of customer data issues through timely report capabilities.
Learn more about Pitney Bowes Business Insight solutions improve customer communications, or contact us today to discuss your needs.
Capture move updates faster and more efficiently
Quickly and easily automate change of address processing, while maintaining the security of proprietary mailing lists and customer data. VeriMove™ software from Pitney Bowes Business checks customer records and proprietary mailing lists against the USPS National Change of Address database (NCOALink®) to help you reduce undeliverable as addressed (UAA) mail, maximize postage discounts and meet the USPS® Move Update® requirement.
Learn more about VeriMove and VeriMove Access OnDemand, the hosted service.
Closing the loop on Enterprise Address Management
Save time, save money and strengthen customer relationships. Instead of correcting envelopes over and over, update and manage address quality at the source. Enterprise Address Management solutions, including AuraTM software, connect address owners with customers, postal records and real-time data so you can ensure that address changes are handled through a consistent and documented process that maintains the most current contact information while complying with industry standards and regulations.
Learn more about Aura.
Empower address owners and maintain data quality
Aura™ Software Video Demo: In this short overview, you will quickly see how Aura empowers address owners to cleanse their customer records for more accurate data across the enterprise. Let us show you how to connect with customers, ensure compliance and save money with Aura.
View the Aura demo now.