Solutions

Compliant Communications

Simplify compliance for both you and your customers

Companies today are inundated by regulations. Rules and required disclosures vary by state and industry with changes constantly occurring. Incorporating regulatory changes at companies with inflexible legacy systems involves time-consuming and difficult recoding. Companies that slip up run the risk of million-dollar fines, onerous lawsuits and damaged reputations.

Channel growth, with the explosion of communication platforms, has compounded the problem. Tracking, archiving and retrieving communications including emails, SMS, texts and print has become an additional bugaboo, especially given the high number of employees who interact with customers.

Now you can join forward-thinking companies who are integrating compliance functionality into enterprise-wide business systems to streamline workflows and deliver consistent communications.

Gain the agility to maintain compliance while increasing responsiveness

With insights from Pitney Bowes Software, you can automatically incorporate approved content in every communication, verify the accuracy of data and retrieve documents on demand. You’ll have the robust reporting tools and documentation you need to maintain regulatory compliance. Plus, take advantage of centrally managed templates, rules-based content generation and multichannel, multipurpose communication to:

  • Send out the right disclosures and easily update communications around regulatory changes
  • Include only relevant disclosures depending on the state, product options or specific situation of each customer
  • Track, archive and retrieve communications in any platform on demand, including, SMS, texts, email and print
  • Maintain regulatory compliance and security compliance
  • Improve data accuracy, data quality and reporting
  • Meet the demand for security compliance with real-time alerts on major transactions and other critical events
  • Avoid stiff penalties, heavy fines and costly lawsuits

Learn more about our customer communication management solutions

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