Archive & Storage
High-performance archive solutions for regulatory compliance and improved operational efficiency
Businesses that rely on central archiving and storage of critical business documents are subject to many strict regulatory compliance requirements, such as Sarbanes Oxley, Patriot Act, HIPAA and PCI, to name just a few. Companies that fail to comply or respond with poor information may face significant legal penalties and fines, making it more important than ever to implement an archiving solution that meets today’s heightened data management demands.
Pitney Bowes Software’s customer communication management (CCM) solution integrates high volume, high performance archiving with real-time indexing, compression, storage and retrieval of documents and data from their native formats. This powerful suite of electronic storage and retrieval solutions is built around Vault, a high-volume solution that stores billions of documents and data elements for years, with no performance degradation, and easy online rendering.
Leveraging our Vault and e-Messaging solutions, organizations can manage email and SMS communications in compliance with corporate governance and regulatory requirements for record keeping. This document retrieval solution lets customers, CSRs and other users instantly retrieve exact replica documents and data regardless of age or size, while meeting regulatory compliance requirements.
Learn more about Pitney Bowes Software solutions for archive and compliance, and customer communication management, or contact us today to discuss your needs.
High-performance document archive and compliance
Archive, search and retrieve customer documents instantly with Vault, a high-volume, high performance document and data repository that provides easy access to virtually all customer communications. Real-time indexing, compression, storage, and direct data-retrieval make it possible for you to integrate this advanced document archive and retrieval solution directly into your call center, partner networks or customer web site.
Learn more about Vault.
Archive and compliance solution for email and SMS communications
Providing more efficient, personalized and secure support for email customer communications is a top priority for organizations with large call centers that are rapidly becoming multi-channel contact centers. The e-Messaging solution helps organizations embrace interactive email and short message service (SMS), managing both inbound and outbound communications and response handling, while ensuring legal requirements.
Learn more about e-Messaging.
White Paper: The Electronic Vault Advantage
Companies are searching for the best, and most cost-effective way to store business-critical documents. An increasing number of companies are choosing to store their documents using electronic vaults — high-speed repositories that maintain print streams in their native format. There are six factors that set electronic vaults significantly ahead of PDF storage, including document accuracy, quality, flexibility, speed, accessibility and long-term viability.
Learn more: Download the Electronic Vault Advantage white paper.