Pitney Bowes Service Invoice
When Pitney Bowes set out to simplify and improve their customer invoices, they turned to their own business unit, Pitney Bowes Software. Leveraging CCM technologies and professional services, the company cut statement production costs by over $1 million a year and doubled customer satisfaction with their statement design. On a customer survey taken post-redesign, 80% of customers polled rated the new statements as “excellent” or “very good.”
