Maine Revenue Services
Challenge
In 2005, Maine Revenue Services sought to replace its legacy mainframe application. The Maine Automated Tax System (MATS), built on outdated technology, was difficult and expensive to use, and struggled with current IT tools and services. This caused significant challenges in the production and processing of tax and
correspondence forms.
Solution
Working with Revenue Solutions, Inc., Maine Revenue Services chose Pitney Bowes Software’s DOC1® to improve its tax document process and enhance delivery of customer communications. DOC1 enables Maine Revenue Services to create documents for multi-channel delivery, and meet document generation requirements by migrating onto a web-based platform.
Category: Government