ClickSoftware
Challenge
ClickSoftware, which helps a variety of industries schedule service and maintenance calls, needed to ensure that its solution could help its customers gain the most value from their location-based data when booking appointments or scheduling routine maintenance. By collaborating with ClickSoftware, organizations strive to free up their employees to focus on providing stellar customer service, versus spending valuable time in transit.
Solution
ClickSoftware integrated Pitney Bowes Software’s powerful MapXtreme®, MapMarker® USA and Routing J Server® into its workforce management and service optimization solutions—a dynamic, interactive scheduling solution. Pitney Bowes Software’s products provide the ability to geocode addresses and employees’ locations, plan routes, provide directions and display maps.
Category: Real Estate, Restaurant, Retail