Slovak Telecom
Challenge
The transition from a regulated to market-led environment posed a number of challenges for Slovak Telecom. Most importantly, the company needed a customer communication management (CCM) solution that could be installed quickly and integrate with the billing systems and existing print shop hardware and processes. In addition, Slovak Telecom wanted a new invoice design to help gain competitive edge
Solution
Pitney Bowes Software’s DOC1 design/generate/print solution enabled Slovak Telecom to create and manage personalized customer communications for multi-channel delivery, making it possible for the company to manage the complete document lifecycle.