Coverage Locator OnDemand Offering
Map and visualize wireless telecommunications service coverage to increase revenue, reduce churn and provide better customer response.
Visualize wireless coverage, quality and rates
Communication service carrier CSRs and customers need a fast, easy way to accurately determine service coverage, local rates that apply or features that are available in particular areas. That’s where the Coverage Locator solution for wireless and other providers can help.
The Coverage Locator is a hosted web based solution that determines if a wireless telecommunications operator’s service is available at a specific location. This affordable tool integrates PB Software’s location intelligence capabilities with a carrier’s detailed network data to provide the highly visual and accurate coverage information they need to pinpoint service areas. It enables users to see a map of wireless coverage quality for an address, street intersection or postal code. The customized user interface can be fully integrated with the operator’s web portal to provide external facing customer self-service as well as internal support for operator call centers.
The Coverage Locator boosts productivity for operators, customer service representatives, business development managers, network engineers of Communications, Wireless, Wireline and Cable providers.
Key features and benefits
- View coverage technologies and quality with highly-visual maps
- Identify service potential and build-out opportunities
- Provide quick, easy access to your coverage data
- Customize the user interface for seamless integration
- Leverage professional support and services
To match your network services and coverage to a point on the map, contact us today.
NOTICE: Because we offer many custom solutions, it is our policy not to post pricing on our website. Please contact our knowledgeable staff to select and price products that fit your organization's budget, number of users, IT environment, data requirements, support and education needs. We apologize for any inconvenience.
Access detailed views of your service offerings
The Coverage Locator displays the carrier’s coverage area on a map, color coded by categories of coverage quality with a legend that describes the quality of service. Users enter location information identified by an address, street intersection or postal code, which is geocoded to provide a a latitude and longitude coordinate. Change view to see multiple wireless technologies, such as high speed cable, CDMA, EVDO, 1X and roaming partners.
View coverage technologies and quality with highly-visual maps
Maps are easily adjusted for viewing coverage of multiple wireless technologies such as CDMA, EVDO, 1X and roaming partners. Color-coding indicates quality of service.
Identify service potential and build-out opportunities
Statistical data is logged for analysis and reporting to help determine where potential subscribers are located and then determine network build-out requirements.
Provide quick, easy access to your coverage data
Our services team works with a carrier’s engineering team to transform and upload coverage data for this hosted web based solution.
Customize the user interface for seamless integration
Integrate into your web portal to provide seamless customer self-service as well as internal support for operator call centers.
Leverage professional support and services
The Pitney Bowes Software services team works with your engineering team to transform and upload coverage data. We can also help develop a customized user interface, and offer other high value solutions such as a store locator.