Enterprise OnDemand for Business Intelligence
Manage customer information in real-time with a single data flow solution for address validation, data enrichment and geographic intelligence
Enrich data with a powerful hosted solution
Capitalize on a more accurate view of your customers – and integrate that intelligence into your business operations. Add location data and other insights to improve targeting, streamline operations and generate more effective communications. Reduce your investment in servers and software updates to save both time and money with the Spectrum Technology Platform OnDemand Solution.
The Spectrum Technology Platform provides a powerful orchestration environment to manage customer information in real-time, from all customer touch-points. The Spectrum Technology Platform OnDemand combines the power of our data quality software and the flexibility of a hosted environment. Spectrum Technology Platform OnDemand is an ASP service that provides a single data flow solution for address validation, data enrichment and geographic intelligence.
Spectrum Technology Platform OnDemand provides reliable, real-time response for call centers, CRM systems, customer databases, distributed applications and point-of-entry systems, including your web site. Typical integration efforts take hours, not days due to the availability of multiple APIs including web services. With no investment in servers, no ongoing maintenance and no software updates to install, you can save time and money month after month.
Enhance your enterprise customer data quality
Update, link and consolidate valuable customer information into enterprise-wide business intelligence, from all customer touch-points. Spectrum Technology Platform OnDemand enables users to:
- Enrich your customer relationship with the dimension of location intelligence
- Drive analytics and business intelligence with confidence in your data quality
- Focus cross-marketing and cross-selling efforts on valued customers and prospects
- Enhance and improve existing procedures through customizable business processes
- Improve user adoption with an intuitive user interface
- Maximize the value of each customer exchange
- Deliver timely, relevant and personalized communications to customers
Reap the benefits of rich, more accurate customer information
- Increase customer loyalty with more accurate, targeted communications
- Generate revenue with more effective cross-marketing and cross-selling
- Boost campaign effectiveness through consolidated customer profiling and householding
- Reduce marketing costs by eliminating redundant mailings
- Cut operational costs by streamlining business processes
- Increase efficiencies in data maintenance with on-going data cleansing
- Comply with USPS® regulatory requirements and other governmental regulations
To leverage high-quality data across your enterprise, contact us today.
NOTICE: Because we offer many custom solutions, it is our policy not to post pricing on our website. Please contact our knowledgeable staff to select and price products that fit your organization's budget, number of users, IT environment, data requirements, support and education needs. We apologize for any inconvenience.
Advanced features and web services flexibility
The Spectrum Technology Platform OnDemand provides a solid foundation for enterprise-wide business intelligence systems, with the flexibility and cost-savings of a hosted service.
Standard APIs for easy integration
With The Spectrum Technology Platform OnDemand, you can reduce technology-related investments and concentrate your resources on other critical business issues. Using our standard API, typical integration efforts take hours, not days.
The Spectrum Technology Platform OnDemand provides greater flexibility and easily integrates with the most popular environments, including an API that supports C, C++, COM, Java and .NET. Spectrum Technology Platform OnDemand also publishes the XML schema allowing customers to create their own XML and simply post it to the service. WSDL /SOAP is also supported. Integration support includes test accounts, test servers (with a limited number of free transactions), up-to-date documentation with sample code that you can cut and paste and the technical support you need to get up and running quickly. The Spectrum Technology Platform OnDemand also supports encryption via HTTPS.
Global address verification for 230 countries
Spectrum Technology Platform OnDemand validates, corrects and formats addresses for 230 countries. Verification occurs in real-time at the point of customer contact, while the opportunity exists to capture correct information. The solution also corrects misspellings, adds missing data elements and performs address standardization–ensuring the on-time delivery of goods and services, fewer returns and improved customer satisfaction.
The Spectrum Technology Platform OnDemand address verification service is available via the standard API. This service accepts an address as input and provides a standardized address as output, automatically routing data to the appropriate address cleansing engine based on country.
Advanced telephone append functionality
The Spectrum Technology Platform OnDemand helps you maintain current and actionable business and consumer phone numbers with both phone append and reverse phone append functionality. Phone append accepts a name (consumer or business) and partial address information and returns a full name, complete address, telephone number and a confidence score. If the match is ambiguous, the technology can return up to five candidate matches ranked by confidence score. Reverse phone append accepts a telephone number and returns the corresponding name and address.
Geographic enrichment to pinpoint location
The Spectrum Technology Platform OnDemand offers geographic intelligence based on the industry-leading GeoTAX™ and GeoStan™ solutions–pinpointing the exact location of a street address. This information can help direct customers to the nearest physical location, such as a retail outlet, and assign tax jurisdictions for the most precise calculation and collection of sales tax.
Simplified migrations link installed applications
The Spectrum Technology Platform OnDemand makes it easy to migrate from a hosted solution to a locally installed application. That way, you can integrate address validation, data enrichment and geographic intelligence quickly and easily today. And later, if you choose to install this functionality behind your local firewall, no new development would be required.
Create custom services that combine functionality
The Spectrum Technology Platform OnDemand provides so many opportunities to improve service, enhance target marketing and strengthen your CRM initiatives. Imagine you are managing a call center. The incoming call is routed to The Spectrum Technology Platform OnDemand through CTI, the phone number is then used to look up the name and address, identify household level demographics and display a few key fields on a CSR’s screen, all before they pick up the phone. We can create custom services that combine a broad range of functionality.
Highly scalable architecture
The Spectrum Technology Platform OnDemand provides all of the advantages of a hosted solution with an infrastructure that’s highly robust, scalable, secure and reliable, so there’s no need for you to invest in hardware. You also won’t need to invest in ongoing maintenance or the month-to-month support required for software and data updates. You can deduct the cost of the service as an operational expense — with no need for major upfront capital expenditures. Simply focus on your core competency and trust The Spectrum Technology Platform OnDemand to handle your data quality needs.
Our products are designed to work within a wide variety of existing technical environments.
Supported Servers:
- Windows® 2000, XP, 2003
- Solaris—8,9,10
- HP-UX—11.11, 11.23 (PA-RISC)
- AIX – 5.2, 5.3
- Red Hat Linux 3,4
- Suse – 8,9
Client APIs:
C, C++, COM , Dot Net, Java, XML —32 bit (Windows, Unix)
C, C++, COM , Dot Net, Java, XML —64 bit (Windows, Unix)