Address Now Module

Increase customer satisfaction and profitability by capturing more accurate address information for over 220 countries

Overview
Key Features
Resources

Minimize address errors, maximize opportunities

Your business depends on the timely distribution of mail, and that requires an accurate, properly formatted customer address. However, with ever-changing postal codes and distinct layouts required for every country, address errors are not uncommon. Which means your critical correspondence can easily become “an exception” – delayed, lost or simply undelivered. Whether you’re targeting customers locally or globally, opportunities can be lost if your customer address data is inaccurate.

Now there’s a solution: the Universal Addressing and Address Now modules for the Spectrum Technology Platform. These modules enable rapid and more accurate capture of address data into desktop, Call Center, CRM or other database applications. From just a few keystrokes, a standard postal address can be generated to improve mail delivery in 220 countries, automatically making adjustments for each country’s proper postal format and address layout. By preventing bad addresses from becoming part of your database, you can improve customer satisfaction and your profitability, month after month.

The Universal Addressing Module is ideal for U.S. and Canadian addresses, while the Address Now Module provides international data for global addressing. As part of our Spectrum Technology Platform, they both offer unrivaled address quality. So you can improve deliverability, lower costs and benefit from greater customer satisfaction.

Capitalize on more reliable address data

Improved deliverability, lower costs, greater customer satisfaction – our two enterprise address services modules give you the power to standardize, correct and validate data in real time. This ensures that your address data adheres to the quality standards established by postal authorities worldwide, so you can leverage the mail stream to strengthen customer relationships. Key components include:

Build Address: Interactively builds an address by searching for individual address elements.
Get Candidate Address: Returns a list of possible address matches for a given address.
Validate Address: Standardizes addresses using U.S., Canadian and international postal data.
Get City State Province: Returns the city and state/province for a given postal code.
Get Postal Codes: Returns the postal codes for a given city.

For better data quality, increased customer satisfaction and greater profitability, contact us today.

NOTICE: Because we offer many custom solutions, it is our policy not to post pricing on our website. Please contact our knowledgeable staff to select and price products that fit your organization's budget, number of users, IT environment, data requirements, support and education needs. We apologize for any inconvenience.

Real-time global address validation

The Universal Addressing and Address Now modules offer powerful address standardization and validation tools that improve data accuracy to earn the highest postal discounts and help ensure that your mail reaches its intended recipient in a timely manner.

Single pass processing

Automatically determines the appropriate country based on the data. Addresses can be presented to the system with mixed countries and do not have to be sorted by country ahead of time.

Leading-edge data validation

Validates customer addresses against the leading postal and industry databases, giving you instant corrections.

Quicker data entry with fewer mistakes

Prompts you with options and suggestions as you key in data to ensure that the address is correct – even if you only have a partial address – reducing the amount of time your employees spend on data entry and making it difficult for users to make mistakes.

Processes Kanji and other double-byte characters

The Address Now Module automatically processes address data in local languages, including Traditional and Simplified Chinese, Hangul, Thai and Japanese Kanji and Katakana.

Improved fulfillment and fewer returns

More accurate information not only increases customer satisfaction, it’s better for your business. Our address modules minimize the chance of “bad” information in a customer’s address – whether entered by your call center operator, or online by the customer or anyone else authorized to access your system. The modules work for all domestic and international mailing data, minimizing the chance of costly returned mail while greatly improving fulfillment and delivery of your customers’ orders and increasing their satisfaction.

Interactive application – faster, more accurate, more profitable

Interactive software helps you save time and money, and reduces CSR work time. Universal Addressing and Address Now will help you complete addresses more accurately, verifying every detail, from the street name to the ZIP + 4®or postal code. The modules easily integrate with your existing applications through APIs; and are compatible with Windows 98 and higher.

Web application – improved accuracy and delivery

When your self-serve customers are ordering from your web site, their mailing address entries will be subjected to the same thorough address verification and standardization process, ensuring fast and more accurate delivery of their order. Research has shown that as many as 25 percent of Internet orders are undeliverable because of improper or incorrect address data. The modules can be integrated into all leading Web platforms (COM, C++, Java API ).

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