Account Management
Enable customer self-service and online functionality with e2™ AM.
Today, customers want to control information. They expect access to their accounts, the ability to view bills online, make payments and update their personal information. With online account management tools from Pitney Bowes Business Insight, consumers and businesses can efficiently self-service all aspects of their accounts.
The e2™ Account Management Suite from Pitney Bowes Business Insight makes it easy to offer the most advanced online functionality – including bill presentment, real-time account status, dispute resolution, account reconciliation, change management and flexible payment options – to deliver to customer expectations and drastically improve the overall user experience.
e2 AM provides an enterprise platform with a modern, service-oriented architecture that simplifies both development and integration with your company’s application servers, databases and legacy systems – including claims, billing, accounts receivable, finance, ERP and CRM. Our solutions reliably supports growing volumes of data, documents and users, while minimizing initial and ongoing maintenance expenses.