Web Self-Service & e-Billing for Customer Communication Management
Give your customers flexible new options for account management and billing.
Today, customers want to control how they receive information, with more and more choosing to go paperless. They expect online access to their accounts, the ability to view bills, make payments and update their personal information electronically. Mobile payments offer consumers a convenient, alternative, payment option delivered via email, SMS-based communications and the Web. This offers huge potential savings for companies that can provide electronic bill presentment and payment and account management products.
With web self-service and e-billing products from Pitney Bowes Business Insight, consumers and businesses can efficiently self-service all aspects of their accounts. As a leader in emerging communications solutions, Pitney Bowes Business Insight offers unmatched support for processing, managing and archiving e-mail, SMS and Web-based communications.