OnDemand Communications
Empower your team to create one-to-one customer communications on demand.
Create, manage and deliver one-to-one customer documents on the spot. With OnDemand Document Composition products from Pitney Bowes Business Insight, you gain the capabilities you need to produce more effective documents, increase speed to market and maintain consistency throughout your organization. Tightly integrate on demand composition into your business systems whether its your web portal, your CRM system or a BPM system, through industry standard Web Services.
Empower your business to create quotes, proposals, instant issue ID cards, benefit statements, new account applications, loan origination packages and transaction confirmations, and deliver them to the customer at the point of contact.
Business Applications of OnDemand Communications
Businesses can use DCS to generate quotes, proposals, new account applications or confirmations at the point of customer contact, on location and in real-time, to help close business on the spot.
- Instant issue ID Cards on an agent portal or customer facing web site
- Instant disclosure processing at a retail store
- Delivery of benefit summaries via fax in response to an IVR request